Safeguard your privacy
FORK IT is committed in safeguarding your privacy online. We will treat your personal data as confidential and will accord due level of care in accordance with our Privacy Policy statement, and consistent with the Personal Data Protection Act 2014.
Personal Data Collection
FORK IT may collect your personal information when you:
- Purchase our products online
- Subscribe to our e-newsletters
- Sign up fo any paid subscriptions
- Contact us with a product or service enquiry
- Participate in our contests, surveys, lucky draws and/or other promotional activities
- Visit our website
Types of personal data collected
The information FORK IT collects depends on the type of products and services you purchase and use.
Below are some examples:
- Personal particulars – including address, telephone number, e-mail address and date of birth
- Your account information
- Information on your purchase and use of our services
When you interact with us on our websites, we automatically receive and record information on our server logs from your browser. We may employ cookies in order for our server to recognise a return visitor as a unique user including, without limitation, monitoring information relating to how a visitor arrives at the website, what kind of browser a visitor is on, what operating system a visitor is using, a visitor’s IP address, and a visitor’s click stream information and time stamp (for example, which pages they have viewed, the time the pages were accessed and the time spent per web page).
Cookies are small text files stored in your computing or other electronic devices which allow us to remember you or other data about you. The cookies placed by our server are readable only by us, and cookies cannot access, read or modify any other data on an electronic device. All web-browsers offer the option to refuse any cookie, and if you refuse our cookie then we do not gather any information on that visitor.
Use of personal data
FORK IT may use your information for the following:
- Process your online orders
- Perform obligations in the course of or in connection with our provision of the goods and/or services requested by you
- Verify your identity
- Respond to, handling, and processing queries, requests, applications, complaints, and feedback from you
- Process payment or transactions
- Inform you about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions
- Membership matters where applicable, such as change in benefits and latest promotions
- Comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority
- Any other purposes for which you have provided the information
- Transmit to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes
- Any other incidental business purposes related to or in connection with the above
Transfer of personal data
We do not sell, trade or otherwise transfer your personal information to other parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
FORK IT may share your information with:
- Business partners and vendors we work with to deliver product and services you purchase and use
- Industry regulators and other government organisations, as required by local laws and regulations
- Financial institutions for purposes such as facilitating credit card payments
Protection of personal data
FORK IT has implemented stringent measures to secure and protect your information. These include:
- Safeguards to prevent security breaches in our network and database systems
- Limits on access to information in our systems and the systems of our business partners and vendors
- Strict verification processes to prevent unauthorised access to information
By using FORK IT, you consent to our privacy policy
Should you have any feedback or enquiries relating to your personal data or how FORK IT may communicate with you, or if you wish to stop receiving promotional/marketing messages, please contact us at the following email address: hello@forkit.com.sg
For more information about PDPA generally, please visit the Personal Data Protection Commission’s website: http://www.pdpc.gov.sg